1. Information We Collect

We may collect personal information from you in a variety of ways, including when you:

• Register for a class or event

• Complete online forms or surveys

• Contact us for customer support or inquiries

• Subscribe to our newsletter

• Visit our website

The types of information we collect include:

• Full name

• Email address

• Phone number

• Mailing address

• Emergency contact information

• Payment details (collected securely through third-party processors)

• Class participation and completion records

• Health-related information (only when relevant to class needs or accommodations)

2. How We Use Your Information

We use the information we collect to:

• Register and manage your participation in classes or events

• Process payments and issue receipts

• Send confirmations, reminders, and class updates

• Provide CPR and first aid certification services

• Respond to your inquiries and provide customer support

• Improve our services and website functionality

• Send newsletters and promotional materials (you may opt out at any time)

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information in the following limited situations:

• With certification bodies such as the American Heart Association to process and issue certification cards

• With service providers (e.g., payment processors, email platforms) who help us operate our business

• If required by law, such as to comply with a subpoena or other legal process

• In case of an emergency, we may contact your listed emergency contact

4. Data Security

We take the security of your information seriously and implement reasonable physical, electronic, and administrative safeguards to protect it. However, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

You have the right to:

• Access, update, or correct your personal information

• Request deletion of your information (subject to legal obligations)

• Opt out of marketing communications by clicking “unsubscribe” in our emails

To exercise any of these rights, contact us at:
📧 Email: [your email address]
📞 Phone: [your phone number]

6. Children’s Privacy

Our services are not intended for individuals under the age of 13 without parental consent. We do not knowingly collect personal information from children without the involvement of a parent or guardian.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. We encourage you to review this policy periodically.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

📧 Email: pulseforthepeople@gmail.com

📞 Phone: 616-420-7221